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Solution · Bookings

Every slot filled.
Every appointment confirmed.

An empty slot is money nobody gets back. Sonalyx’s AI appointment booking agent takes booking calls at any hour, confirms tomorrow’s appointments the day before, moves the ones that need moving and calls the waitlist the moment a slot opens, writing everything into the calendar your team already uses.

Hear the agentBook a meeting
Real calendar accessDay-before confirmationWaitlist refillReminders

Call trace — cancellation refilled

09:00Day-before confirmation calls start · 84 appointments
09:12Customer 31 cancels Thursday 10:30
09:12Slot released in Google Calendar
09:13Waitlist: 3 candidates · first one called
09:15Slot rebooked · confirmation by SMS
09:15CRM updated · no-show risk recalculated

What no-shows cost you today

Slots that stay empty

A cancellation at 9 is a hole at 10:30 unless someone drops everything to call the waitlist. Nobody does.

Confirming by hand

Confirming tomorrow’s agenda is a receptionist on the phone all afternoon, reaching half the people.

Calls outside opening hours

Customers book when they have a minute: lunch, evening, Sunday. Your line is closed.

What the agent does

It manages the agenda by phone the way your best receptionist would, without the queue and without the closing time.

Books against the real calendarGoogle, Outlook, Calendly or your own system. Offers real slots, never double-books.
Confirms the day beforeCalls, confirms, moves or cancels, and sends the confirmation in writing.
Refills cancellationsCalls the waitlist the moment a slot opens, in priority order, until it is filled.
Handles changes at any hourRescheduling, cancellations and questions answered when the customer calls, 24/7.
Sends remindersSMS, WhatsApp or a call, with the option to confirm or move in the same message.
Writes back to your CRMAttendance, no-shows, reasons and next appointment logged automatically.
Hear it for yourself

Talk to the agent.

It calls your phone in a few seconds. Or listen to a sample conversation first.

M

Marc

Appointments Agent · Catalan / Spanish — Barcelona
0:00 / 0:38

“I’m Marc. I confirm appointments the day before, move the ones that need moving and fill the slots that open up before anyone notices they were empty.”

Get a call from this agent

Demo calls last up to 3 minutes. Your number is used once for this call and is not stored.

Reads and writes your real calendar
Confirms the day before by call, then in writing
Refills cancelled slots from the waitlist
Writes outcomes back to your CRM

A booking call

CustomerHi, I need to move my appointment on Thursday, something came up.
AgentNo problem. I can see Thursday at 10:30. I have Friday at 9:00 or Monday at 16:00. Which works better?
CustomerFriday at 9 is fine.
AgentMoved to Friday at 9:00. You’ll get a confirmation by SMS now and a reminder on Thursday afternoon.
CustomerPerfect, thank you.

What changes

24/7booking line, including evenings and weekends
Same minutea cancelled slot is offered to the waitlist
100%of appointments confirmed or rescheduled the day before
Live in 7 days

Your pilot, live in 7 days.

01

Understand

We map the process you want to automate, call by call, with the people who make those calls today.

02

Connect

Connect Sonalyx to your knowledge base and your business systems, with scoped permissions.

03

Build

Configure agent behaviour, voice, languages and the actions it is allowed to execute.

04

Test

Evaluate real scenarios and edge cases against a scored test suite before a single customer hears it.

05

Deploy & improve

Launch, analyse the transcripts and keep tuning — most gains come after the first two weeks live.

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Frequently asked questions

Which calendars does the AI appointment booking agent work with?

Google Calendar, Outlook, Calendly and custom scheduling systems through their API. It offers real slots and never double-books.

How does it reduce no-shows?

It confirms appointments by call the day before, sends reminders by SMS or WhatsApp with confirm-or-move in one step, and offers any cancelled slot to the waitlist within a minute.

Can customers book outside opening hours?

Yes. The booking line is open 24/7, including evenings and weekends, in the customer’s language.

What could a Sonalyx agent do for you?

Tell us what your team does by phone today. We’ll come back with a working demo agent built on your own content, usually within one working day.

Book a meetingEmail us

Or write to javier@sonalyx.com