Run thousands of natural AI telephone interviews at once, with open answers probed properly instead of skipped.
You said “it depends on the price”. What would feel too expensive?
Anything over sixty euros a month, honestly.
Autonomous voice agentsAI agents that talk.
AI agents that talk.
Think. Act.
Deploy autonomous voice agents for customer service, sales and operations. Sonalyx agents handle inbound and outbound calls, access your systems, execute actions and work 24/7 in any language.
24/7Inbound + OutboundMulti-languageEnterprise ready
LIVE CALL
agent: ana-cc-eslatency 480 mshandoff: not required
AI conversations running in the real world — automotive groups, consumer brands, research institutes and service operators run their phone lines on Sonalyx agents.
0conversations handled
24/7availability, no queues
0+languages and regional accents
0+simultaneous calls per campaign
The agent workflowIt doesn’t just talk.
It doesn’t just talk.
It gets things done.
Sonalyx connects conversations with your business systems, so every call can trigger a real business action — not a ticket for someone else to handle tomorrow.
01
Customer call
Inbound or outbound, over SIP or your existing numbers.
02
Understand
Speech, intent, entities and sentiment in real time.
03
Reason
Decides the next step against your rules and policies.
04
Access systems
Reads CRM, ERP, ticketing and scheduling in the call.
05
Execute
Books, updates, reschedules, escalates, writes back.
06
Confirm
Closes the loop by SMS, WhatsApp or email and logs it.
Hear it for yourselfDon’t read what
Don’t read what
Sonalyx can do. Talk to it.
Pick a solution and the agent calls your phone in a few seconds. Or listen to a sample conversation first.
N
Nuria
Research Interviewer · Spanish — neutral
0:00 / 1:02
“I’m Nuria. I run telephone interviews — I read the script faithfully, probe open answers and never lead the respondent.”
Get a call from this agent
Demo calls last up to 3 minutes. Your number is used once for this call and is not stored.
Runs scripted questionnaires with rotation
Probes open-ended answers naturally
Respects quotas, screening and consent
Delivers coded, structured data as calls land
Languages & voices
0+languages in production
0+natural voices to choose from
Localaccents and regional variants
Mid-calllanguage switching
voice library · live
ESEspañolMadrid · Sevilla · MXENEnglishUK · US · IE · AUPTPortuguêsPT · BRFRFrançaisFR · BE · CADEDeutschDE · AT · CHITItalianoITNLNederlandsNL · BECACatalàES
ARالعربيةMSA · GulfJA日本語JPZH中文MandarinPLPolskiPLSVSvenskaSETRTürkçeTRRORomânăROELΕλληνικάGR
Built for real conversations.
People interrupt, change their mind, talk over you and call from a noisy street. The agent has to hold the thread anyway.
Natural turn-takingWaits, yields and picks the thread back up where it left it.
Interruption handlingStops mid-word in about 190 ms and adapts to what was just said.
Low latencyAround 500 ms end to end, so it never feels robotic.
Context awarenessRemembers the whole call and the previous ones.
Background noiseStreet, workshop, hands-free in the car.
Languages & accents50+ languages, switching mid-call if needed.
Inbound & outboundSame agent, same knowledge, both directions.
Human escalationWarm transfer with the full context attached.
SolutionsOne platform.
Learn more → Learn more → Learn more → Learn more → Learn more →
One platform.
Thousands of conversations.
The same agent engine, configured for the job. Start with one workflow and add more as your team sees the calls it no longer has to make.
Learn more →
Resolve requests, answer questions and manage incidents automatically, with escalation when a human is genuinely needed.
My order was supposed to arrive yesterday.
I can see it’s held at the Valencia hub. I’ve moved it to tomorrow 9–11h.
Technical and account support that reads the case, walks the customer through the fix and opens a ticket only when it has to.
The router light is blinking red.
Let’s restart it together. Hold the button for ten seconds — I’ll wait.
Qualify inbound leads in seconds, chase the ones that went cold and put qualified meetings straight into a rep’s calendar.
We’re a 40-person clinic, still comparing options.
Understood. Álvaro covers healthcare — he has Thursday 12:30 free. Shall I book it?
Book, confirm, move and cancel appointments against your real calendar, and refill the slots that just opened up.
Can I move my appointment to next week?
Tuesday 08:30 or Wednesday 16:00 are open. Which suits you?
Payment conversations at scale, in a tone that keeps the customer, with promises to pay logged straight into your ledger.
There’s an outstanding balance of €248. Would the 30th work for you?
Yes, the 30th is fine.
SectorsBuilt for your industry,
Built for your industry,
not adapted to it.
Every sector has its own calls, systems and vocabulary. Sonalyx agents come configured for the conversations your customers actually have.
Automotive
Workshop appointments, vehicle-ready calls, post-service follow-up and the next booking, in one conversation per customer.
See how it works →Market Research
AI interviewers for institutes and fieldwork operations: CATI at national scale without the call-centre floor.
See how it works →Retail & Consumer Goods
Customer care that answers on the first ring in peak season, order and delivery lines, and post-purchase calls that turn into the next sale.
See how it works →Hotels & Tourism
Reservations, changes and the questions guests ask at eleven at night when nobody is on the desk, in the guest’s language.
See how it works →Healthcare
Appointment booking, confirmations and reminders for clinics and hospitals, with no-show slots refilled automatically.
See how it works →Insurance
First notice of loss, policy questions, renewals and claim status calls, verified and logged in the policy system.
See how it works →Technology
First-line support, onboarding calls and renewals for software and hardware companies, in every market you sell to.
See how it works →The Sonalyx platformEverything your agent
Everything your agent
needs to work.
Turn thousands of customer conversations into structured business data — intents, outcomes, sentiment and the reasons behind them, updated call by call.
Conversation AnalyticsAll agents
24h7d30dQTD
Calls
0
▲ 14.2% vs prev
Autonomously resolved
0%
▲ 3.1 pts
Avg handling time
4.2 min
▼ 38 s
Positive sentiment
0%
▲ 1.4 pts
Appointments booked
0
▼ 2.0% vs prev
Conversation volume
last 14 days · inbound + outbound
11 Aug24 Aug
Conversation outcomes
12,481 calls
Resolved in call61%
Action executed20%
Transferred to human11%
No answer / retry8%
Top customer intents
share of conversations
Product availability24%
Delivery status21%
Appointment change15%
Billing question12%
Incident / complaint9%
Cancellation7%
Sentiment by day
positive · neutral · negative
Agent performance
resolution rate · this week
Ana · Customer Care88%
Marc · Appointments83%
Nora · Collections76%
Iker · Sales64%
interruptions handled 4,102avg latency 480 ms
AI insights · generated from 12,481 conversations
TREND · SUPPLYDelivery delays increased 18% this week, concentrated in the Levante region.
TREND · DEMANDProduct availability is now the #1 customer question, overtaking delivery status.
RISK · CHURNCustomers mentioning cancellation increased 7% — most cite a second failed delivery.
Integrations
Works with the systems you already run.
If your team can do it through software, your Sonalyx agent can probably do it too. CRM, ERP, ticketing, calendars, messaging and your own API, reached mid-call.
Salesforce
HubSpot
Dynamics 365
SAP
Zendesk
Intercom
Zoho
Shopify
Twilio
WhatsApp
Slack
Microsoft Teams
Google Calendar
Calendly
Zapier
{ }Your API
Actions are defined as typed tools with permissions, validation and a full audit trail. The agent can only do what you allow it to do.
Enterprise
Built for enterprise.Your pilot, live in 7 days.
Reliable infrastructure for business-critical customer conversations, with the controls your security team will ask about on the first call — and a rollout measured in days, not quarters.
Security & privacy
Encryption in transit and at rest, isolated tenants, secret management. Consent capture, retention policies, redaction and right-to-erasure flows built in.
Data residency
EU-hosted by default, with regional options for regulated workloads. You choose where conversations are processed and where recordings live.
Access & audit
Granular permissions per agent, campaign, phone number and dataset. Every action, system call and configuration change is recorded and exportable.
Telephony & API
Bring your own carrier and numbers or use ours, over SIP with failover. Full REST and webhooks, plus VPC or on-premise deployment where it is required.
Live in 7 daysStart a pilot →
01
Understand
We map the process you want to automate, call by call, with the people who make those calls today.
02
Connect
Connect Sonalyx to your knowledge base and your business systems, with scoped permissions.
03
Build
Configure agent behaviour, voice, languages and the actions it is allowed to execute.
04
Test
Evaluate real scenarios and edge cases against a scored test suite before a single customer hears it.
05
Deploy & improve
Launch, analyse the transcripts and keep tuning — most gains come after the first two weeks live.
Frequently asked questions
What is an AI voice agent?
Software that holds natural phone conversations: it listens, understands intent, reasons against your rules, reads and writes your systems and executes actions such as booking, rescheduling or opening a ticket, in more than 50 languages.
What can Sonalyx AI voice agents do?
Customer care, sales follow-up, technical support, bookings, collections and telephone surveys, inbound and outbound, 24/7, integrated with your CRM, ERP, ticketing and calendars.
How long does it take to go live?
A working pilot in 7 days: we map the process, connect your knowledge base and systems, configure the agent, test it against real scenarios and deploy. Most gains come after the first two weeks live.
Which sectors does Sonalyx work in?
Automotive, market research, retail and consumer goods, hotels and tourism, healthcare, insurance and technology, with agents configured for the conversations each sector actually has.
What could a Sonalyx agent do for you?
Tell us what your team does by phone today. We’ll come back with a working demo agent built on your own content, usually within one working day.
Or write to javier@sonalyx.com